Sprayground ships anywhere in the World. Please allow 24 hours for your order to be processed during non-peak season. Orders placed after 1pm Eastern Standard Time will be shipped the following day. Orders placed on Saturday and Sunday will begin processing the following Monday. Orders placed on Federal Holidays, regardless of day or time, will begin processing on the following business day.

** Please note import/duty fees are not included in the shipping costs . The recipient is responsible to pay import Customs, Duties, and taxes levied by the destination country upon delivery**

DOMESTIC SHIPPING METHODS AND ESTIMATED TRANSIT TIMES

• Standard Ground shipping: (7-10+ business days)
• FedEx Ground shipping: Guaranteed FedEx delivery (3-10+ business days)
• FedEx 2 Day Shipping: (1-2 business days)

P.O. BOX/APO FPO ADDRESSES

Unfortunately, FedEx will not deliver to a P.O. Box, APO or FPO address but they may be used as a billing address if need be.

PLEASE NOTE

Sprayground does not guarantee specific delivery times. Shipping times are estimated and may vary depending on order processing time and the distance of the shipping address from our distribution center in Dayton, New Jersey.

DOMESTIC (USA) FedEx/USPS GROUND TRANSIT TIME

These maps are an estimate of transit times. Please allow 1-2 business days for your order to process.

RETURNS AND EXCHANGES

DEFECTIVE BAGS

Blending functionality and style, we have created a custom collection of bags to address your every need. Our bags are built to last, and we stand behind them.

We offer a limited warranty on all defects in materials and workmanship for a period of 90 days after original purchase date from Sprayground.com.

All defective merchandise purchased from an authorized Sprayground dealer must be returned directly to the retailer originally purchased from.

We'll be happy to cover the costs on all domestic returns of defective bags.

WARRANTY CLAIM

If you purchased a bag from Sprayground.com and it has defects in its construction or materials, you may fill out the form below to initiate a claim.

Defects on bags from international customers will be handled on a case by case basis

IF YOU STILL HAVE QUESTIONS PLEASE CONTACT HELP@SPRAYGROUND.COM OR USE THE LIVE CHAT DURING REGULAR BUSINESS HOURS

1844-SPRAYGROUND — 1-844-777-2947

BUSINESS HOURS:

MONDAY - FRIDAY 9-5 EST

All orders requesting expedited shipping will ship same day if placed by 12pm EST, otherwise they will be processed the following business day. All non-expedited orders will ship from Dayton, NJ within 2 business days. Once shipped you will receive a shipping confirmation email detailing tracking number and items shipped, transit times vary based upon your location.

In the event we are unable to fulfill your order you will receive a cancellation email detailing the voided charge and reason for refund.

The map below will give an approximate timeframe as to how many business days it will take for your order to arrive at your door. Please remember to add two business days for order processing.